Free shipping in Europe, free returns / Livraison gratuite en Europe, retours gratuits

Shipping questions

Where do you ship?

Shipping is available to customers around the world!

 

What are the shipping costs?

The deliveries from Slash Brand e-boutique are free of charge for all shipments in the European Union.

For the rest of the world the shipping fees are as follows:

  • Europe, outside the European Union: 8€
  • America : 20 €
  • Asia : 35 €

 

When will my order ship?

We do our best to deliver the orders as soon as possible. The shipment of the order will be made on average between 1 to 3 working days, starting from the following day the order has been made.
We ship orders on working days: from Monday to Friday, please take this into account when placing orders over the weekend.

Orders that are made on public holidays will also be processed the next opening day.

The pre-ordered items are ready for shipment between 2 and 4 weeks from your order. Once your order is placed, you will receive an email with the estimated date of its delivery and, after its shipment, a second email with the tracking number.

 

How long will it take for me to get my order?

The deliveries within the European Union takes from the date of their shipment from 3 to 7 working days, and from 3 to 10 working days for the rest of the world.

You may track the delivery at any time on the website of our forwarder using the tracking number received by e-mail.

 

Which shipping carriers do you use? 

Your order will be delivered by a forwarder service (DPD, UPS, etc.).

The shipping of masks and small items, like the choker, will be made by postal letter with the tracking number. The price of their delivery to all destinations is included in the price of the item.

As it doesn’t make sense to pay as much for the delivery as for the purchased item, no shipping fees will be applied for the delivery of the ‘small’ items.