Terms & Conditions
The following Terms and conditions define rules applicable to the sale of products (hereinafter referred to as « Products ») on the website www.slashbrand.fr (hereinafter referred to as “the Website ”).
These terms and conditions are concluded between the company W Projects SASU, that operates the label Slash Brand, (hereinafter "Slash Brand”) and the Website, and those wishing to make a purchase via the Website (hereinafter referred to as «Customer »).
For the purposes hereof, it is agreed that the Customer and Slash Brand will collectively be called the “Parties” and individually the “Party”. All orders of a Product offered on the Website imply the Customer to adhere to the following terms and conditions of sale.
Slash Brand reserves the right to change the present terms and conditions at any given moment by publishing their new version on the Website.
ARTICLE 1. SUBJECT
These terms and conditions define the rights and obligations of the Parties and the sale of Products offered on the Website.
They deal with the different steps in the sales process: from the moment the Customer places his order, up to the delivery to the Customer.
ARTICLE 2. ORDER
Any order implies acceptance of the prices and descriptions of products available for sale.
Any dispute on this point will occur in the context of a possible exchange and guarantees mentioned below.
Slash Brand undertakes to fulfill the received orders on the Website only within the limits of available stock of Products. In case of a lack of availability of the Products, Slash Brand undertakes to inform the Customer of this fact.
The Customer accepts that the confirmation of an order is considered to be proof of the contractual relationship between the Parties.
ARTICLE 3. PRICE, PAYMENT AND INVOICING
Prices are indicated in euros, all taxes included. They take into account the VAT applicable on the date of the order (TVA 20%).
The price of the Products purchased are payable in full on the day that the Customer places the order. The payment is carried out online with a bank card (credit card, Visa, Eurocard, Mastercard, American Express), by bank transfer or by Pay Pal at the time when the Customer confirms the order.
Outside the European Union orders are invoiced excluding tax. They will be taxed according to local tax and import customs and charged to the Customer. For more details, see the customs of your country. The final price charged to the customer is the price indicated on the confirmation of order.
Slash Brand will not refund orders and Products, which will be returned by the forwarder because of non-payment of related import, customs charges or taxes.
Once the payment has been made, a summary document of the order is sent to the customer to the Customer’s electronic address. This document serves as an acknowledgment of receipt and is a summary of all the items included in the contract between Parties.
The invoice will be sent to the customer with the purchased products.
If an obviously incorrect price appears on our Website, for example a price that is clearly too low, and for whatever reason (IT, human or technical error etc.), your order will be cancelled, even if it was initially validated.
ARTICLE 4. DELIVERY
The delivery is free of charge for all orders in the European Union. The orders outside the European Union are a flat rate, as follows:
- Europe, outside the European Union : 8€
- America : 20 €
- Asia : 35 €
- European Union – delivery free of charge
The amount of the delivery charges will be indicated under the tab “basket” and is subject to the approval of the Customer prior to the validation of any order.
Products will be delivered by a forwarder service (DPD, Fedex, etc.). Products cannot be delivered to a hotel or PO Box addresses. Once the order is confirmed, the delivery address cannot be changed.
The shipment of the order will be made on average between 1 to 3 working days, starting from the day following the receipt of the order. Orders are shipped on working days: from Monday to Friday, please take this into account when placing orders over the weekend. Orders that are made on public holidays will also be processed the next opening day.
The Customer’s signature (or someone’s who is competent for the reception of the Products) is required for each and every delivery.
Upon reception of the order, the Customer is responsible for checking the conformity of the Products received.
Any anomalies concerning the delivery (missing or damaged Products, damaged packaging) must be notified imperatively, within seven (7) days following the receipt of the Products.
ARTICLE 5. RIGHT OF WITHDRAWAL AND RETURNS
Within seven days (7) after the receipt of the order the Customer can get a refund for Products bought on the Website.
Within twenty one days (21) after the receipt of the order Slash Brand offers, to the Customer, the possibility to return the Products bought in exchange of a store credit.
In both cases, the Products are returned in their original packaging, with original labels and have not been worn, altered or deteriorated. The return must include a duly completed return form and a Return Authorization Number (RA#). Click here to download the return form.
The Customer will contact Slash Brand by mail (contact@slashbrand.fr) to receive the Return Authorization Number (RA#) and a Return Shipping Label.
If the conditions mentioned above are fulfilled, Slash Brand will reimburse the Customer for the total amount of his order, within thirty (30) days after the receipt of the Products.
Returns are only accepted for Products purchased directly from the Website.
No refund will be offered for Products that are returned by the Customer incomplete, damaged or soiled.
ARTICLE 6. FORCE MAJEURE
Slash Brand will not be held responsible for all or part of the non execution of its obligations under the order placed by the Customer, if this non execution is caused by an event considered a force majeure such as that defined by positive law.
The Parties convene to concert themselves in a timely fashion to determine the method in which to proceed with the order during the force majeure situation. In the case of a delay of one (1) month of interruption due to force majeure, the Parties will be freed from their obligations to one another.
ARTICLE 7. INTELLECTUAL PROPERTY
No person may reproduce, exploit, disseminate or use for any purpose, even in part, the contents of the website, be they written, visual or audio. All simple or hypertext links are strictly prohibited except for the prior written agreement of Slash Brand.
Accordingly, any copying and use of the Slash Brand label or any parasitism arising from the exploitation of the website shall be automatically prosecuted and sanctioned.
ARTICLE 8. COOCKIES
The Website uses technology such as “cookies” to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.
The cookies are only utilized with the express purpose of personalizing the service for the Client. The Client reserves his right to refuse cookies by configuring his navigator online. In doing so, he loses the possibility of personalizing the services that are delivered on the Website.
ARTICLE 9. COMPETENCE AND GOVERNING LAW
Any disputes arising from the present contract or connected with it, shall be subject to the exclusive competence of the “Tribunal de Commerce” (Trade Court) of Paris, France.
This clause shall apply even in the case of summary proceeding, claims on a point of law, or where there are several defendants, irrespective of the means, terms and conditions of payment. The present contract shall be governed by French law. With respect to international sales, the provisions of the Vienna Agreement of April 11, 1980, shall apply for all points not expressly regulated by the present standard terms and conditions of sale.
ARTICLE 10. LEGAL INFORMATION
The label Slash Brand is operated by the company W Projects. W Projects is a simplified joint-stock company (SASU) with capital of 10 000 euros, with headquarters located at 88, rue de Cléry, 75002 Paris France, represented by Monika Jadach and registered in the Paris Trade and Companies Register under the no. 813 976 925 R.C.S. Paris and intra-Community VAT number: FR 19813976925.